Front of House Manager

Manage a team of front of house staff including scheduling, training, and general supervision
• Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained
• Responsible for daily deposits, and the correct operation of the POS systems
•Balancing of all daily and nightly cash drawers and POS
• Inventory and maintenance of par levels for front of house items 
• Providing excellent customer service to guests and excellent leadership to employees
• Enforce and monitor all health, safety, and sanitation standards in their area
• Assist with catering functions
• Handle guest complaints according to provided guidelines
• Work closely with the Event Coordinator and Executive Chef to provide a seamless experience
• Responsible for quality assurance of products leaving their outlets
Please email steve.harris@rockcreekgolf.com