Business Center I

Essential Job Duties:

• Efficiently complete all duties associated with the Business Center such as switchboard, faxing, copying, postage meter assistance, mail distribution and internal/external customer support.
• Promptly and accurately, answer and distribute incoming multi-line telephone system calls.
• Process marketing generated print jobs in an accurate and timely manner.
• Process incoming/outgoing mail including overnight letters and packages.
• Assist with maintenance of daily logs for all job tasks to support month end reports and goal tracking.
• Assist with preparation of month-end allocations reports for Accounting Department.
• File and perform routine clerical duties for other departments as needed.
• Monitor and replenish shipping and other relevant supplies for effectiveness of duties.
• Adhere to company and departmental policies and procedures.
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices
• Perform other related duties as assigned.

Required Knowledge, Skills and Abilities:

• Strong customer service skills.
• Strong communication skills, both verbal and written, with interpersonal and listening skills, and ability to speak effectively before groups or individually.
• Ability to deal with highly sensitive information and issues with a strong sense of respect and confidentiality.
• Ability to deal with problems involving variables in standardized situations and excellent people skills.
• Strong organizational and time management skills with ability to multi task in fast paced environment.
• Demonstrate strong computer proficiency, with strong working knowledge of Microsoft Outlook and Microsoft Office applications (Word and Excel), including typing skills and the ability to navigate through multiple computer systems.
• Ability to quickly learn company specific software.
• Ability to be flexible with work schedule and carry out responsibilities on evenings, weekends and holidays during peak season.
• Ability to work effectively individually and in a team setting.
• Strong math, reading, and English skills.
• Must be able to produce high quality work that is free of errors.

Education/Training/Certifications:

• High school diploma or equivalent required.

Experience/Background:

• Minimum 6 months of customer service, mail handling and multi-line PBX/switchboard experience preferred.

Physical Requirements:

• Sedentary work which requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Employee must be able to extend hands, arms in any direction, move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Employee must be able to raise objects from a lower to a higher position or moving objects horizontally from position to position. 
• Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Sedentary work involves sitting most of the time.
• Must be able to work in coastal climate conditions.

Special Requirements:

• Valid driving license with good driving record and reliable transportation.   Valid auto insurance required.
• Subject to pre-employment and/or random drug screening.
• During peak season, may be required to work weekends and holidays.